Instructor: Linda Stanley
Office Location:  Bus Office Faculty Bldg. #215
Office Phone: 501.760.4322 
E-mail:  lstanley@npcc.edu
Office Hours: Posted on door & on web site
Instructor’s Web Site:   http://res.npcc.edu/Lstanley
Contact Hrs: 135 hrs.
Credit Hrs: 3 credit hours

Course Description:  Office Support Internship is an opportunity to enhance and reinforce classroom instruction with on-the-job work experience.  Appropriate training stations will be developed, and supervision will be provided by instructors and site personnel.  Students are required to complete 135 clock hours of supervised experience during the term.

Prerequisites:  All classes for the Office Support Technical Certificate must be completed before a student is eligible to enroll in the Office Support Internship.  Students must have maintained a “C” average in these classes.

Objectives/Competencies:
1. Interview for the internship demonstrating professional behavior/techniques
3. Apply classroom knowledge to actual work situations
4. Improve and expand office skills
5. Make new business contacts, including potential employers
6. Practice professional/ethical behavior in the business community
7. Develop and demonstrate critical thinking skills
8. Develop and demonstrate effective written and oral communication skills
9. Develop and demonstrate effective problem-solving skills in the office environment
10. Demonstrate a college-level demeanor both in the classroom and at the job site
11. Show sensitivity in everyday relationships based on an understanding and appreciation of cultural diversity

Text & Materials: Interns will build an Internship Report that reflects the semester’s internship experience.  No text is required for this course.

Attendance: Students are required to work 135 clock hours  The actual work schedule will be determined by the instructor, employer, and the student.  Employers will keep a time sheet on each student intern.

The student is expected to report for work each day of internship.  If the student must miss work for an unforeseen emergency or illness, the instructor and employer both must be notified before work.  Students who miss more than one day of internship must make up any hours missed.  Excessive absences will affect the final grade in this course.

Procedures:  Students will:

1) Attend organization meeting
2) Sign Student Intern Agreement
3) Interview with the employer
4) Log 135 clock hours of work experience
5) Attend the mid-semester class meeting
6) Complete and submit a Student Internship Report

Students enrolled in the internship course will attend an organizational classroom meeting in January (TBA).  Internship will be fully explained at this meeting.  In addition, students will be required to sign the Student Intern Agreement.  Students may give input on site selection.  The supervising instructor will evaluate requested sites and will have the final authority on student placement.  The instructor will notify the student of placement.  It is the student’s responsibility to set up and interview with the employer before the first day on the job.

The majority of learning will take place at the job site.  The supervising instructor will stay in close contact with the employer and student by phone and/or e-mail.  In addition, the instructor may visit the intern’s work site during the internship term.  Additional visits may be warranted if problems and issues arise.

All interns will attend a classroom meeting to be announced by the instructor.  Students may work on their Intern Report (see attached) and discuss work related concerns with the instructor at that time.  Students will submit the final Intern Report by November 30, 2007.

Grading Policy:  The standard grading scale in your catalog will be used for assigning grades.  Interns will be evaluated on the following:

1) Job Interview                           100 points
2) End of term work evaluation     200 points
3) Attendance/participation          100 points
3) Student Intern Report              100 points                                                                                TOTAL                                         500 points

Using a 90/80/70/60 scale, the following standard will be used to determine a student’s final grade:
450 – 500 points   A
400 – 449 points   B
350 – 399 points   C
300 – 349 points   D
below 300 points  F

Course Conduct:  Every student is expected to behave in a professional manner, both in the classroom and at the job site.  Dishonest or disrespectful conduct will not be tolerated and may result in the student getting an “F” in the course.  See the student handbook for the College’s academic integrity policy.

Special Needs:  Students requiring special services or equipment should speak with the instructor about the need during the first organizational meeting so that the instructor can work with the job site to provide such services/equipment.

ADA Policy:  National Park Community College is committed to providing educational opportunities to all qualified individuals, and in doing so, complies with the Americans with Disabilities Act of 1990 (ADA) and Section 501 of the Rehabilitation Act of 1973 which states that no qualified person shall, because of their disability, be denied access to, participation in, or the benefits of any program or activity operated by the College.  Students having questions about accessibility or requesting reasonable accommodations as indicated in the ADA or Section 504 should contact Ms. Audrey Smelser in Student Services.

Syllabus/Schedule Revisions:  The instructor reserves the right to modify the syllabus and class schedule at any time.  Students will be made aware of any such changes by e-mail or in person.

Office Hours:  My office is located in the Business Faculty Office Building, #215.  I will be available to you during office hours (posted on the door).  In addition, you may make an appointment with me for an alternate time.  You can reach me by phone 501.760.4322.  If I am unavailable, leave me a message on voice mail.  I will return your call.  You can also reach me by e-mail at lstanley@npcc.edu.

Disclaimer
The above schedule, policies, and assignments in this course are subject to change in the event of extenuating circumstances or by mutual agreement between me, the instructor, and you, the students.